Dignity & privacy
Respect belongs
in every step.
Information about confidential communication, informed choices, and getting help with a concern.
Dignity and fair treatment
Our vision begins with a safe, respectful environment for participants, staff, and community partners. Roots of Purpose welcomes questions about program-specific eligibility, accessibility, communication needs, and accommodations.
Christian principles guide the proposed curriculum and community life. Adherence to a particular faith is not required to participate. Participants are expected to respect others, follow program rules, and commit to personal growth.
Contact our team if you have concerns about fair treatment or need an explanation of the proposed program and its expectations.
Start with a private conversation
You can ask how information will be collected, used, stored, and shared before providing sensitive details. Ask for the applicable Notice of Privacy Practices, the privacy contact, and the process for questions or complaints before receiving health services.
Understand your choices
Before enrollment, request an explanation of available services, program expectations, costs or coverage, consent forms, communication options, and the grievance process. Discuss any language assistance or accessibility accommodations you may need.
Health information and records
Where HIPAA applies, individuals have rights concerning health information, including requesting access and corrections and receiving a privacy notice. Legal conditions and exceptions apply. The organization’s applicable notice explains the process.
Learn more from the U.S. Department of Health and Human Services: Your Rights Under HIPAA.
Family and referral communication
Family involvement or a referral does not automatically authorize disclosure of health information. A general inquiry is not permission to release treatment records. Ask how consent, legal authority, and applicable confidentiality rules affect what can be shared and with whom.
Questions or concerns
Call (512) 789-2833 and ask about privacy or the grievance process. You can also find information about privacy complaints through the HHS Office for Civil Rights.